Monday, 28 November 2011

MCM 301

Prince Taimoor
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Question # 1 of 15 ( Start time: 09:54:43 AM ) Total Marks: 1
How many words is average speaker’s rate per minute?
Select correct option:

100 to 150
400 to 500
More than 500
Countless

Question # 2 of 15 ( Start time: 09:55:33 AM ) Total Marks: 1
_______________can also seriously impede the transmission of ideas.
Select correct option:

Tolerance
Broadsides
Prejudice
Acceptance

Question # 3 of 15 ( Start time: 09:56:05 AM ) Total Marks: 1
Which one of the following is an interpersonal need to exercise leadership and prove one's abilities?
Select correct option:

Inclusion
Control
Affection
Power

Which of the following process is the automatic psychological process of receiving aural stimuli?
Select correct option:

Listening
Hearing
Filtering
Speaking

In USA, maintaining eye contact while talking with elders show confidence, in Pakistan, it shows disrespect. What does this example depict?
Select correct option:

The interpretation of body language is universal.
The interpretation of body language is not universal.
The interpretation of body language is same worldwide.
The interpretation of body language is global.
In verbal communication one’s physical appearance affects the______________.
Mcm 301 quiz


Select correct option:

Message
Channel
Sender
Status

Which of the following is not the type of electronic periodical indexes?
Select correct option:

World Wide Web
CD-ROM
Online systems
Journals

Question # 8 of 15 ( Start time: 10:00:07 AM ) Total Marks: 1
Which of the following is(are) the example of public(s) that organizations communicate with, in external communication?
Select correct option:

Consumers
Stockholders
Government agencies
All of the given options

All of the following are the types of periodical except:
Select correct option:

Journals
Magazines
Newspapers
Note-cards

Which of the following is usually related to environmental factors that affect communication?
Select correct option:

Listener barrier
Sender barrier
Physical barrier
Resistance


How many levels communication can be divided in?
Select correct option:

Six
Five
Four
Three

Which of the following involves grasping what the speaker means by seeing the ideas and information from his/her point of view?
Select correct option:

Listening
Hearing
Filtering
Speaking

All of the following are the examples of touching, EXCEPT:
Select correct option:

Shake hand
A hug
A pat
Drawing the eyebrow down

What do the clothes we wear communicate?
Select correct option:

Affection
Status
Rejection
Boredom

Mediated communication occurs through:
Select correct option:

Letters, reports, forms and interoffice memoranda
Letters, newspapers and radio
Newspapers, books and TV
TV, radio and wall chalking



MCM301
Communications Skills
Solved by
QUIET GIRL


Question:
Intrapersonal communication processes depend upon communicators'
Options:
Frame of reference
Creativity
Self-talk
All of the above.


Question:
If a person is communicating with his friend on telephone then it will be:
Options:
Intrapersonal communication
Mass communication
Mass communication
None of the above
Question:
Which one of the following statement is correct about communication?
Options:
Communication can solve all problems.
Communication skills are not learnt.
Communication is dynamic, not static.
Communication is just an information transfer.


Question:
Which one of the following is not a part of electronic media?
Options:
Radio
Television
Film
Brochure

Question:
Downward communication flows from people at higher levels to those at lower levels in an organization. Primary function of downward communication is to provide:
Options:
Organizational policies and procedures
Feedback about employees’ performance
Organizational goals and objectives
All of the above.


Question:
Which one of the following is a mass medium of communication?
Options:
Television
Radio
Newspaper
All of the above

Question:
The five steps involved in a communication process appear in a specific order. Which one of the following is the right order?
Options:
IdeaàChannelàEncodingàDecodingàFeedback
Ideaà EncodingàChannelàDecodingàFeedback
ChannelàIdeaàEncodingàFeedbackàdecoding
IdeaàDecodingàChannelàEncodingàfeedback


Question:
Probing in a communication process is:
Options:
An attempt to gain additional information
Making judgments
An attempt to explain what the sender meant
None of the above

Question:
Self Talk is also called as:
Options:
Mediated communication
Interpersonal communication
Imagined communication
Person-Group communication


Question:
Creating and holding a mental image of the person with whom you are conversing by telephone will:
Options:
Give the impression the other person is important.
Help you keep the conversation focused on the other person.
Make your voice sound professional.
Minimize the potential for in-person interruptions.


Question:
The person who attaches meaning to a message is called:
Options:
Sender
Encoding
Transmitter
Receiver

Question:
The eye is capable of processing 500-million bits of information per second, however the brain can only compute about _____________ bits of information per second.
Options:
400
500
600
650

Question:
__________________ is an automatic psychological process of receiving aural stimuli. Options:
Listening
Hearing
Speaking
None of these


Question:
Some misconceptions about communication are
Options:
Communication solves all problems
Communication physically breaks down
The meaning we attach to a word will be the meaning everyone else attaches to
All of the given options

Question:
Specialized vocabulary is known as:
Options:
Equivocal terms
Jargon
Trigger words
Biased language


Question:
A thesis statement is a ____________________ in sentence form
Options:
Declarative statement
Direct statement
Indirect statement
Straight statement

Question:
________________ is a sentence that does not express the feeling, conditions, opinions and attitude.
Options:
Thesis statement.
Indirect statement
Direct statement
Straight statement

Question:
A __________________ is a strong statement designed to evoke a powerful emotional response.
Options:
Startling statement
Indirect statement.
Direct statement
Straight statement

Question:
All of the following are the tools for getting audience attention, except:
Options:
Startling statement
Stories
Rhetorical questions
Conclusion

Question:
Deductive and inductive are the types of _____________ order.
Options:
Spatial
Chronological
Topical
Logical

Question:
In which speech, speaker does not have time to analyze the audience
Options:
Manuscript
Memorized
Impromptu
Extemporaneous

Question:
If your objective is to train a new computer consultant, what will be your general goal or general purpose
Options:
To inform
To persuade
To teach
To entertain

Question:
Which of the following statement explains mediated communication?
Options:
Mediated communication occurs when two (or a few) people use loud speaker to
Mediated communication occurs when two (or a few) people use some
Mediated communication occurs when people try to communicate at mass level.
Mediated communication occurs when a group of people uses email to send a

Question:
When superiors provide directions to their subordinates regarding what to do, this is known as a type of ____________________ communication.
Options:
Upward
Horizontal
Downward
Lateral

Question:
After listening to Ayesha’s long speech, Beenish told her what she understood from her long talk. Which form of listening it is?
Options:
Empathic listening
Critical listening
Active listening
Preferential listening


Question:
When working to create and maintain a favorable relationship with a receiver, a sender should:
Options:
Do just what the receiver expects.
Impress the receiver by using technical terms.
Stress mutual interests and benefits.
Use positive wording.

Question:
If a manager asks his assistant to compile a report on the overall performance of the department, which forms of communication it, will be?
Options:
Upward communication
Intrapersonal communication
Downward communication
Lateral communication


Question:
Drafting stage starts after
Options:
Planning
Organizing
Both 1and 2
None

Question:
Which is NOT true for creating effective opening paragraph?
Options:
Keep the beginning paragraph fairly short.
Use a you-viewpoint in the opening
Make sure the beginning is appropriate for the reader
Don’t consider your reader


Question:
Ending paragraph provides you the opportunity to
Options:
Concentrate on the action you desire the reader to
Show courtesy towards the reader.
Both 1 and 2
None of above

Question:
Ending paragraph provides you the opportunity to
Options:
Concentrate on the action you desire the reader to
Show courtesy towards the reader.
Both 1 and 2
None of above

Question:
Audience information i.e. age, gender, education, occupation and socioeconomic status falls into the category:
Options:
Demographic factors
Psychographic factors
Geographic factors
All of the given options


Question:
Generally there are ____________ kinds of newspaper indexes
Options:
Three
Four
Five
None of the given options.


Q.What is the difference between informative speech and persuasive speech? Explain.
Q.What factors cause SENDER BARRIERS? How can they be eliminated or reduced?
Q.Why is it necessary to know the audience knowledge about the topic?
Q.Discuss the three kinds of persuasive speech.
Mcqs
Q.All of the following are the main points that are kept in mind while developing thesis, EXCEPT
Clear
Logical
Equal in value
ambiguity

Q.Which of the following could not be an appropriate beginning of speech?
Appropriate quotation
Asking a rhetorical question
An ordinary story
A startling statement
Q.All of the following are the appropriate responses to an objection, EXCEPT:
Agree
Re-approach
Arbitrate
Anticipation
Q.Having animated facial expressions, using expansive gestures, and stepping out from behind the lectern is commonly interpreted as?
open or confident
insecure or nervous
happy or pleased
dictorial or arogant
Q.Which of the following ways can be used to achieve vocal emphasis?
Going from loud to soft
Getting louder
using graphics
adopting a soft tone



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Question No: 4 ( Marks: 1 ) - Please choose one
Which of the following is NOT used in oral speaking style?
► Mostly long sentences
► Personal pronouns freely
► Active voice
► Contractions often

Question No: 5 ( Marks: 1 ) - Please choose one
How can the credibility of a presenter be increased?
► Complimenting the audience
► Demonstrating your sincerity
► All of the given options
► Being well dressed and well groomed

Question No: 6 ( Marks: 1 ) - Please choose one
What does gripping the lectern, having clenched fists and constant clearing of the throat covey?
► Open or confident
► Dictatorial or arrogant
► Insecure or nervous
► Happy or pleased

Question No: 7 ( Marks: 1 ) - Please choose one
_____________ refers to the degree of highness or lowness of a sound.
► Pitch
► Speed
► Volume
► Rate



Question No: 11 ( Marks: 1 ) - Please choose one
Which of the following would be the least helpful source when conducting audience research?
► The website of the organization that has invited you to speak
► The website of the organization that has invited you to speak
► Interviews of former members of the organization to whom you are invited to speak
► News releases highlighting the organization to whom you will be speaking

Question No: 12 ( Marks: 1 ) - Please choose one
Determining the audience's attitude toward you as the speaker is an aspect of?
► Analyzing the audience
► Analyzing the speaker
► Analyzing the occasion
► Analyzing the audience and the speaker

Question No: 13 ( Marks: 1 ) - Please choose one
Which of the following is not a demographic characteristic?
► Sex
► Age
► Cultural background
► Attitude

Question No: 14 ( Marks: 1 ) - Please choose one
Poor retention either on the part of the sender or on the part of the receiver can create problems or lead to ______________.
► Misunderstanding
► Stronger friendship
► Better understanding
► Generous approach

Question No: 15 ( Marks: 1 ) - Please choose one
Which of the following is usually related to environmental factors that affect the communication?
► Listener barrier
► Sender barrier
► Physical barrier
► Resistance

Question No: 16 ( Marks: 1 ) - Please choose one
The sender analyzes the receiver's knowledge so that the he/she could:
► Compose the message at the proper level.
► Emphasize receiver benefits.
► Choose the approach to use in the message.
► Avoid making a negative impression.


Question No: 20 ( Marks: 1 ) - Please choose one
Which one of the following is not a right tip to become a better listener?
► Don’t provide feedback
► Keep an open mind
► Don’t jump to conclusions
► Don't let yourself be distracted by the environment

Question No: 21 ( Marks: 1 ) - Please choose one
The belief that your own ideas are more important or valuable than those of others is an example of which barrier to listening?
► Preoccupation
► Egocentrism
► Physical barriers
► Environmental barriers


Question No: 23 ( Marks: 1 ) - Please choose one
The degree to which you and others share common meanings for words will depend on:
► The extent to which you share common backgrounds and experiences
► The diversity of your backgrounds
► The extent to which you share common approaches
► None of the given options

Question No: 24 ( Marks: 1 ) - Please choose one
Which of the following statement about communication is correct?
► The meaning we associate with a word will be shared by those with whom we communicate.
► Effective communication skills make a significant contribution to organizational cost reduction.
► Meanings cannot be subjective.
► All of the given options


Question No: 26 ( Marks: 1 ) - Please choose one
Which one of the following statement defines environmental context of interpersonal communication?
►It concerns your reactions to the other person.
►It deals with the psycho-social "where" you are communicating.
►It is who you are and what you bring to interaction.
►It deals with the physical "where" you are communicating.


Question No: 29 ( Marks: 1 ) - Please choose one
Intrapersonal communication includes:
►What we think
►Way we think
►Way we communicate with ourselves
►All of the given options


Question No: 31 ( Marks: 3 )
Discuss.3 parts of speech


Question No: 32 ( Marks: 5 )
explain productive n deductive